Investor Charter

Investor Charter in respect of Research Analyst (RA)

A. Vision and Mission Statement for investors

Vision

Make informed and safe investments.

Mission

Every investor ought to be able to choose the best investment products for their needs, manage and oversee them to achieve their objectives, get reports, and experience financial wellness.

B. Details of business transacted by the Research Analyst with respect to the Investors.

C. Details of services provided to investors (No Indicative Timelines)

D. Details of grievance redressal mechanism and how to access it.

In case of any grievance / Complaint, an investors should approach the concerned research analyst and shall ensure that the grievance is resolved within 30 days. If the investor’s complaint is not redressed satisfactorily, one may lodge a complaint with SEBI on SEBI’s SCORES portal which is a centralized web based complaint redressal system. SEBI takes up the complaints registered via SCORES with the concerned intermediary for timely redressal. SCORES facilites tracking the status of the complaint. With regards to physical complaints, investors may send their complaints to: office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A ‘G’ Block, Bandra-Kurla complex, Bandra (E), Mumbai – 400051.

E. Expectations from the investors (Responsibilities of investors)

Do’s

Don’ts


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